Mark your calendars! Starting next month, say hello to the digital world of passport services. From June 2023, passport services in three Malaysian immigration offices throughout the Klang Valley are going completely online. Say goodbye to long queues and paperwork, because this change is going to make your passport processes a whole lot easier with the MyOnline Passport application.
Home Minister Datuk Seri Saifuddin Nasution Ismail said the branches in question include Kajang, Kelana Jaya, and Wangsa Maju. All passport services, including applications and renewals, for anyone aged 13 to 59 will be moved to an online-only format across all three offices. However, those who are 12 years old or younger, 60 years old or older, travellers and younger students who have received invitations to study abroad are still permitted to submit walk-in applications at these sites.
Kajang, Kelana Jaya, and Wangsa Maju were chosen since they are the most well-known UTCs and have issued the most passports in the Klang Valley. He added that online applications can be implemented because these offices are in places with fast internet access.
As of 12 May, the department has issued 1.67 million passports and received 464,725 online passport applications.
The Selangor Immigration Department initially announced the initiative last August called the MyOnline Passport Kiosk. Even before that, in April 2022, when Malaysia’s borders were reopened, the Immigration Department of Malaysia resorted to creating a specialised staff to handle the massive influx of online passport applications and renewals in the Klang Valley.